FAQs

If the item you're looking for is currently out of stock, simply click "Notify Me When Available" and enter your email address. We'll be sure to contact you as soon as it's back in stock.

We aim to deliver all US orders within 2 to 4 working days, and all international orders within 2 to 8 working days. You can read more about our delivery policy here.

Yes, you’ll be sent an email once your order has been shipped which will contain tracking information so you can follow the journey of your order.

We offer a 14-day refund or exchange period on all items. Please ensure items are returned in their original, unworn condition with all tags attached. Thongs and briefs must be tried on over existing underwear and returned with hygiene labels attached. You can read more about our returns policy here.

We accept a wide range of payment methods to make shopping with us easy and convenient. These include American Express, Visa, Mastercard, PayPal, Apple Pay, Affirm, Discover, Google Pay, Maestro, Shop Pay, Union Pay.

Please reach out to our customer support team as soon as possible via our contact form. We will do our best to edit or cancel the order before shipment for you.